Inogen, Inc.
  • Sales
  • Goleta, CA, USA
  • Full Time

ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider.

Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.

JOB DESCRIPTION The Sales Supervisor will be responsible for compliance monitoring timekeeping and coaching inside sales professionals who will be selling to patients directly. The Sales Supervisor will also act as a liaison between Patient Services and Sales to ensure accuracy on order entry. 

Primary Responsibilities

  • Coach assigned members of the inside sales team to utilize best practice and successful sales techniques.
  • Monitor and approve timecards and timekeeping practices of assigned members of the inside sales team.
  • Monitor calls made by inside sales team for regulatory compliance and Inogen standards.
  • Review order for accuracy and completeness to ensure transition to Billing and /or CCC is expedited.
  • Conduct regular "Listen ins", "sit ins" and other monitoring for training or improvement exercises.
  • Manage the new hire Buddy Program for all assigned new hires
  • Hire, manage, develop and train inside sales professionals

Key Competencies

  • Excellent verbal and written communication skills required
  • Previous experience with lead management software and customer relationship databases is desired
  • Must be able to motivate and mentor team
  • Medical industry background desired, homecare experience a plus
  • Proficiency with Microsoft Office

Qualifications

  • BA in Business, English, Communications or related area desirable
  • 3-5 years Sales/Customer Service background or relevant work
  • 1-3 year's management experience preferred

WHY INOGEN Inogen is a dynamic company that is not only focused on quality care of patients, but is also committed to being a top employer. Each of Inogen's offices has a casual culture that supports employees being responsible and developing professionals.

We offer competitive salaries and a robust benefit package:

  • Health, dental & vision insurance
  • Insurance begins first day of month after hire
  • 17 days of Paid time off and 8 paid holidays per year
  • 401(K) plan available for all employees
  • Flexible spending accounts for health & childcare expenses
  • Life Insurance
  • Long Term Disability
  • Employee Assistance Program
  • Employee Stock Purchase Plan

See the Inogen Team in action:

https://www.youtube.com/watch?v=dKoTMeJf5J4

 

 

Inogen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster and its supplement are available here: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm; http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.  The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf.

Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@inogen.net or call (972) 616-5668 and let us know the nature of your request and your contact information.

Inogen Where we go to work hard to positively impact people's lives

Inogen, Inc.
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