Inogen, Inc.
  • IT
  • Cleveland, OH, USA
  • Full Time

ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider.

Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.

JOB DESCRIPTION 

Reporting to Director, Information System, provide general user support and hardware maintenance of workstations and related peripherals as well as to assist with configuration and support of key servers and systems. Manages new employee provisioning and training.  Responsible for inventory of hardware and software, works in collaboration with supervisor to manage IT provided resources. Develop procedures and provide document as required.

Key Competencies:

  • End-user Application and Operating System support and troubleshooting.
  • Workstation and peripherals hardware setup and maintenance:
  • Hardware and software upgrades to existing and new equipment as needed.
  • Creates and installs software/system images for new PCs.
  • Distributes new (or upgraded) software and hardware.
  • Disposes of obsolete equipment.
  • Maintains the hardware/software inventory.
  • Support of printing, faxing, scanning and barcode subsystems and devices.
  • Respond to Helpdesk requests as assigned.
  • New employee training, configuration of account and equipment.
  • Perform scheduled data backups and maintain backups of all company data stored on the network.

Do you possess these abilities?

  • Possess strong communication and training skills and be able to communicate technical information to non-technical users (Required)
  • Expertise with Software such as Windows, MS Office, Active Directory (Required)
  • Knowledge of client work station hardware and network environments (Required)
  • Familiarity with IT practices, policies and procedures (Desired)
  • Knowledgeable with file/disk management; data transfer, performance management and maintenance utilities, anti-virus/anti-malware tools (Desired)

Requirements:

  • 1-3 years or more in computer systems support

 

 

 

Work Conditions:

  • General Office conditions: frequently transports equipment and assist users in all areas of Inogen Site. Must be able to lift up to 25 pounds and occasionally lift up to 40 pounds.

WHY INOGEN Inogen is a dynamic company that is not only focused on quality care of patients, but is also committed to being a top employer.  Each of Inogen' s offices have a casual culture that supports employees being responsible and developing professionals.

We offer competitive salaries and a robust benefit package:

  • Employee Stock Purchase Plan 401 (K) plan available for all employees Health, dental, vision insurance Flexible spending accounts and wellness discount program Life Insurance Long Term Disability Robust paid time off and 8 paid holidays Employee Assistance Program

See the Inogen Team in action:

https://www.youtube.com/watch?v=dKoTMeJf5J4

 

Inogen Where we go to work hard to positively impact people's lives

 

Inogen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster and its supplement are available here: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm; http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.  The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf.

Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@inogen.net or call (972) 616-5668 and let us know the nature of your request and your contact information.

 

 

Inogen, Inc.
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