Inogen, Inc.
  • Billing
  • Richardson, TX, USA
  • Full Time

401k, Holiday Pay, Stock Purchase Program, Flexible Scheduling, Paid Time Off

ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider.

Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.


The Billing Training and Project Administrator I is responsible for ensuring training needs are being met. This role will be expected to support to all rental revenue functional areas as needed. This includes employee QA, reporting analysis, root causing issues, and special projects as directed by management. The successful person will meet or exceed overall department goals and will carry out Inogen's values.

Key Competencies:

  • Conducts New Hire training classes, and assist with on-going training for existing staff as needed
  • Responsible for creating, maintaining, housing, and the delivery of training material to the billing team
  • Ensure employees are meeting/exceeding QA standards by working with department leadership team
  • Assist with External & Internal Audits on an as needed basis for Medicare and Commercial Insurances
  • Reports/Analytics as needed
  • Builds custom reports to seek out possible issues and works with management to address issues timely
  • Assist the billing team with any special projects as needed
  • Performs other duties as assigned

Do you possess these abilities?

  • Bachelor's Degree or equivalent experience required
  • A comprehensive understanding of Medicare & Insurance program rules is required
  • Thorough understanding of Brightree, Salesforce, and New Voice Media
  • Must be very detail-oriented and analytical
  • Ability to work in multiple systems simultaneously in a fast-paced environment
  • Must have the ability to quickly resolve high volume issues
  • Able to conduct employee training and ensure QA standards are being upheld
  • Able to adapt to change very quickly
  • Must be comfortable speaking in front of groups, management, and executive leadership
  • Excellent computer skills including Excel, Word, and Power Point presentations


  • Minimum of 2 years of Medicare and insurance billing and/or collections experience, preferably for oxygen or HME
  • Preferred 1 years of Brightree experience.
  • Preferred 1 years training and QA experience
  • Proficiency with Microsoft Excel, Word, and Power Point presentations
  • Behavior consistent with Inogen Core Values
  • Able to travel up to 25% a year

WHY INOGEN Inogen is a dynamic company that is not only focused on quality care of patients, but is also committed to being a top employer.  Each of Inogen' s offices have a casual culture that supports employees being responsible and developing professionals.

We offer competitive salaries and a robust benefit package:

  • Employee Stock Purchase Plan 401 (K) plan available for all employees Health, dental, vision insurance Flexible spending accounts and wellness discount program Life Insurance Long Term Disability Robust paid time off and 8 paid holidays Employee Assistance Program

See the Inogen Team in action:


Inogen Where we go to work hard to positively impact people's lives


Inogen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster and its supplement are available here:;  The pay transparency policy is available here:

Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to or call (972) 616-5668 and let us know the nature of your request and your contact information.

Inogen, Inc.
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