Inogen, Inc.
  • Sales
  • Richardson, TX, USA
  • Full Time

ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider.

Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.

JOB DESCRIPTION 

The Inside Sales Manager will create, manage and implement sales processes to develop a high-performance sales team.  The Inside Sales Manager will be responsible for the production and performance of their team to achieve established targets set by the company.  They will be responsible for ensuring that their team is in compliance with regulatory and company requirements. They will be responsible for ensuring that their rep staffing levels are consistent with what is required to deliver the performance expected. 

Key Competencies:

  • Participate in the hiring, training and development of a productive sales team.
  • Manage team in accordance with Inogen's 5 core values, policies and procedures.
  • Identify team's ongoing training gaps and work in conjunction with DTP Training Manager to develop and implement team or individual training to increase production of the overall team and implement successful processes. 
  • Meet with team frequently to review progress, strategies, goals and achievements and develop actions to ensure achievement of performance targets established.
  • Continually monitor and track rep productivity and motivate team to achieve goals.   
  • Utilize consistent management retention techniques to ensure attrition levels are minimized to achieve targets
  • Manage performance review process and ensure employee development plans are established.
  • Effectively utilize CRM and Lead Management system to assess team performance and sales pipeline health and take actions based on an analytical assessment of findings. Report to VP of Sales, metrics, opportunities and threats.
  • Lead and perform project-based activity as assigned by VP of Sales.
  • Develop department budget; track and update as required.
  • Work cross departmentally and with other DTP Managers to resolve issues including billing, shipping and lead management disputes.
  • Maintain regular and punctual attendance.
  • Comply with all company policies and procedures.
  • Assist with any other duties as assigned.

Do you possess these abilities?

  • Thorough knowledge of inside sales process
  • Expert selling skills
  • Knowledge of Insurance and Medicare requirements
  • Proficiency with CRM and/or Lead Management systems
  • Must be able to motivate and mentor team
  • Must have strong work ethic.
  • Excellent oral and written communication skills required.
  • Attention to detail is required.
  • Effective conflict resolution.
  • Analytical & problem-solving skills & ability to multi task.
  • Solutions-oriented problem solver.
  • Excellent planning, communication and organizational skills.
  • Ability to effectively interface with different departments within the company.

Requirements:

  • Bachelor's degree in Business, English, Communications, or related field of study, required. 
  • 7 years proven sales experience or relative work experience, required.
  • 2 years of prior sales supervisory/management experience, required.
  • Advanced knowledge/proficiency in Microsoft Office, required.
  • Intermediate knowledge/proficiency with CRM and/or Lead Management systems, required.
  • A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.

WHY INOGEN Inogen is a dynamic company that is not only focused on quality care of patients, but is also committed to being a top employer.  Each of Inogen' s offices have a casual culture that supports employees being responsible and developing professionals.

We offer competitive salaries and a robust benefit package:

  • Employee Stock Purchase Plan 401 (K) plan available for all employees Health, dental, vision insurance Flexible spending accounts and wellness discount program Life Insurance Long Term Disability Robust paid time off and 8 paid holidays Employee Assistance Program

See the Inogen Team in action:

https://www.youtube.com/watch?v=dKoTMeJf5J4

 

Inogen Where we go to work hard to positively impact people's lives

 

Inogen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster and its supplement are available here: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm; http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.  The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf.

Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@inogen.net or call (972) 616-5668 and let us know the nature of your request and your contact information.

 

 

Inogen, Inc.
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